Country Inn & Suites by Radisson, Pineville, LA

Breakfast and breakfast staff were amazing.

MASON, the desk clerk. I had to add an additional day to my reservation.The adjustment was made by phone. Mason was more than helpful in accommodating me. He was courteous, patient, helpful, and expressed genuine concern for my situation. Check-in was stress free. Customer service has become a thing of the pass. I was NOT charged additional fees!! Communication before and during stay was very good. The facility was clean and well maintained. I always stay in this area because of the convenience of the location. After a not so pleasant experience at another hotel ( I had to get dressed for a memorial service in my car because I was too early , and I used that hotel regularly) I was told if I check in 1 hour early I had to pay an additional fee) I made the decision to pay the difference and book another hotel on my return. . It was the BEST decision ever.. peaceful environment, clean, spacious room ( husband disabled), Great customer service. Thank you, Mason and staff, for making us so comfortable.

The main thing that I noticed was the friendly staff; they were always willing to help! Breakfast was okay. I'm a serious coffee drinker and your coffee was on the weak side (but I know that some people like that). The hotel was clean and welcoming, so it was a nice place to spend the night.

The facility was pretty well maintained and clean. My room was cleaned and organized after my first night, which was a surprise because housekeeping usually comes after your second or third night.

The breakfast is great for the person without dietary restrictions. Awesome selection and satisfy all hungers! The seating was extremely nice and a lot of space and pleasant atmosphere. The fruit bowl serving was great with the mixture of pineapple, grapes, etc.